eCommerce
A scan of your shop, a clear improvement plan and the hands-on work to deliver it.
When the shop sells less than it could
Visitors arrive, look around and leave. The basket is filled and then abandoned. Product data lives in three places, the stock on the site does not match the warehouse, and every campaign brings traffic that the shop fails to convert. It is rarely one big fault. It is a number of small ones, and without measuring nobody knows which of them costs the most.
How we approach it
We start with a scan of the whole shop, front to back:
- Findability and product pages: search, filters, product information and images.
- Basket and checkout: steps, payment methods, delivery options, and errors on mobile.
- Technology: speed, platform version, and the links with stock, ERP and shipping.
- Measurement: is every step of the funnel recorded, and can the figures be trusted?
- Compliance: consent, terms, returns and the information the law requires at checkout.
The result is an improvement plan in order of expected effect and effort, so you can see what to do first. Then we do the work: we fix, rebuild or migrate, test the change against the old situation where the traffic allows it, and report what it did.
What you get
- A scan report in plain language, with the findings ranked.
- A plan with priorities, estimates and owners.
- The changes carried out, not just recommended.
- Measurement you can rely on for the next decision.
Frequently asked questions
Which platforms do you work with?
The scan does not depend on the platform. For the build work we tell you beforehand whether your platform is one we work on ourselves or one where we direct your existing developer.
Do we have to replace the shop?
Usually not. Most gains come from improving what is there. We only advise a migration when the platform itself is the limit, and we show why.
How soon will we see a result?
That depends on what the scan finds. Faults in the checkout show in the figures quickly; improvements to findability and content take longer. The plan states for each item when and how we will measure it.
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Let's talk about your project.
Tell us where you are and where you want to be. We'll come back within one working day with a first view.